We have a two doctor schedule, four clinic assistances, and optometry externs all seeing patients and there was not a good way to keep track of where staff and patients were while in the office. Patient wait time and tracking this wait time was a problem until I found Visual Clinic. Now Visual Clinic integrates with our EHR schedule and tracks time and location of patients and staff through the office to improve efficiency and patient flow. So glad for Visual Clinic’s ability to fill this much needed void.
Dr. David Fisher, Fisher Eye Associates
This software has quickly become a product that we cannot go one day without. This has made our office run more efficiently than ever before. And now, with this communication add on piece to the clinic side between doctors and techs with auto scribe alerts and dilation timers, this has better helped us to serve patients in a more timely manner. The reporting piece today was great, and I look forward to getting to spend some time pouring over these reports to help improve wait times even more.
Cassy Carter, Chittick Family Eye Care
Visual Clinic has been able to positively impact all workflow areas of our clinic. Using Visual Clinic allowed us to focus on the processes, determine the best “standard work” and figure out where there were outliers. They have helped us to further optimize these processes and focus on clinical problems, which has been a huge release for our doctors. Not regularly running behind is great for the doctors, the staff and most of all for the patients. We are seeing more patients and are more relaxed while doing so.
Dr. Charles Collins, Eye Care for Rhode Island